Often recurring actions in retail regarding customer service (e.g. a phone call to invite a customer to collect a delivery) can be automated by SMS. This can save you a lot of time.
Text messages for retail marketing
You can also use Smstools for sending promotional texts (eg. "Hello ..., this weekend there's 20% off women's coats."), but also in text accompanied by a link that opens a mobile coupon in the receiving smartphone. This is a service we offer in collaboration with our online tool Coupontools.
Manage multiple locations
You can create sub-accounts for your different retail locations. You can centralise invoicing and SMS purchases while keeping control over all locations by consulting statistics.
Smstools has been supplying SMS services to retailers for more than 15 years.